FAQ

General

Q: Is Kadaikodi a standalone product or part of a platform? A: Kadaikodi is a product on the Burdenoff Workspaces platform. It inherits auth, RBAC, billing, files, tags, conversations, notifications, and audit from the platform.

Q: Can I self-host Kadaikodi? A: Self-host and dedicated-tenant options are available for Enterprise plans. See Cloud Deployment.

Q: What regions are supported? A: Kadaikodi runs on Azure Container Apps in centralindia with global CDN delivery for static assets.

Users

Q: Can one person have multiple roles? A: Yes. A single Burdenoff account can be a customer on one workspace and a merchant on another.

Q: How do I change my workspace? A: In the web app, use the workspace switcher in the top navigation. In the CLI, run kadaikodi workspace set <id>.

Q: Is there a mobile app? A: The web app is a Progressive Web App (PWA) that works on mobile. Install it from the browser menu.

Developers

Q: What API does Kadaikodi use? A: A single GraphQL API on the Burdenoff Workspaces platform. See GraphQL API.

Q: How do I switch from prod to local/alpha? A: Set the BURDENOFF_ENV environment variable to local or alpha. See Environment Selection.

Q: Are the SDKs open source? A: The SDKs are proprietary but published to public registries (npm, PyPI). Source is available in the Algoshred GitHub org.

Q: How do I report a bug in the SDK or CLI? A: Open an issue in the relevant repository: kadaikodi-sdk-node, kadaikodi-sdk-python, or kadaikodi-cli.

Billing

Q: How is Kadaikodi billed? A: Through the Burdenoff Workspaces billing system — subscription plans, usage meters, and invoices are workspace-scoped.

Q: Is there a free tier? A: Workspace plans are managed at the platform level. See Burdenoff billing docs.